11,000,000 in 2009

In the time it takes you to read this sentence 2 Americans will have their identity stolen. The recent data theft at TJ Maxx cost the company over $8 million. This theft was accomplished by a guy in a parking lot with a laptop…Fandotech today announced its entry into the Information Security Market.

Fandotech now offers information security services to companies. Offerings will include data security assessments, audits and remediation. Already Fandotech has completed data security assessments for prominent customers such as nationwide banks and large hospitals. Our work has already saved our customers an estimated $10 million.

In addition to the above information security has gained local prominence because of the recent passing of the CMR 201 statute by the Commonwealth of Massachusetts. This regulation lays out minimum requirements with regards to personal and financial information for all companies that do business in Massachusetts. Fandotech will bring your company under compliance for this statute as well as current HIPAA regulations.

Social Media

Social Media is a useful tool that Fandotech, LLC is currently leveraging to build brand recognition. We manage an active Facebook, Twitter and blog. In addition we have several videos outlining products and offerings on YouTube presently. Our stance on employees using Social media is pretty open. After all we are realists. Our stance and policy can be found here: http://docs.google.com/fileview?id=0B2xqwk5dzF9sZWIyNTU1NjktOTE4NC00Y2Q0LTk2NzEtZWM1N2ZiMmViMjc1&hl=en&authkey=CLzAxbwK

Three Weeks...

Communication is complex. Once we start to weigh group dynamics, our human tendencies, and the barrage of information that we have become adept at ignoring, the idea of brokering communication that will grab the attention of our peers is a tall order. What has become apparent to me over the last three weeks are some of my tendencies and shortcuts. My belief has always been that some of my best communication is through electronic means. However, it is now apparent that while this may be my most efficient technique, it is clearly not always best. To take a page from the Heath’s, maybe this efficiency is in direct contrast to my company’s core message. (The message has not been clearly defined, by the way.)

At work each morning I log onto my workstation, launch outlook, pidgin, (IM client, www.pidgin.com) the customer/process management system (connectwise) and Kaseya (client asset management system). These tools combine to create an environment akin to the Borg Collective. The past three weeks have taught me to question these processes and apply some thought to my choice of communication when going about my daily tasks.

For example, I recently kicked off a new project for a new client. In the past I would handle the communication strategy purely through email. For this project though I have chosen a more personal communication strategy including weekly conference calls and onsite visits. Even though the project is only a couple weeks in I am seeing an increase in rapport with the key stakeholders, this is resulting in a more relaxed atmosphere for the project team and better decision making.

Our Business' Potential

As a professional service organization focused on technology we face an ever-changing business landscape from day to day. The economy has forced companies to reassess their expenditures, while new competition enters the market daily.  This correlates to a reduction in corporate information technology budgets which places pressure on companies like us. In addition costs continue to rise which cuts our profit margin. Only continuous leveraging of the newest technology can continue to deliver a cost-effective solution that is easily managed and lowers overall TCO for the client. This is indeed our overall business strategy, delivering quality solutions and cost-effective technical support to clients. Maintaining this competitive edge can only be accomplished through each and every employee’s continued, concerted effort. Perseverance will lead to positive results similar to what we’ve enjoyed over the past couple years as our market share continues to grow through word of mouth from satisfied customers and brand recognition. Increased revenue will open up new market segments and ultimately create opportunity for employees and shareholders alike.